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Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about our data practices.

Last updated: March 15, 2025

Information We Collect

At pravenolythi, we collect information to provide you with better financial education services and improve your learning experience. The data we collect falls into several categories, each serving specific purposes to enhance our rolling budget techniques platform.

Personal Information

Name, email address, phone number, and mailing address when you register for our courses or contact us directly.

Learning Progress

Course completion rates, quiz scores, time spent on materials, and learning preferences to personalize your experience.

Technical Data

IP address, browser type, device information, and website usage patterns to improve our platform performance.

Communication Records

Email correspondence, support tickets, and feedback you provide to help us better serve your educational needs.

We collect this information through various means: directly from you when you register or interact with us, automatically through cookies and tracking technologies when you use our website, and from third-party sources when you connect accounts or use integrated services.

How We Use Your Information

Your data helps us create a more effective learning environment. We use the information we collect for several key purposes that directly benefit your educational experience with our rolling budget techniques courses.

  • Deliver personalized course content and track your learning progress through our financial education programs
  • Send course updates, educational materials, and relevant information about upcoming learning opportunities
  • Provide customer support and respond to your questions about course materials or platform functionality
  • Improve our educational content based on learning patterns and user feedback
  • Ensure platform security and prevent fraudulent access to your learning account
  • Comply with legal obligations and protect our legitimate business interests
  • Conduct research to develop better financial education methodologies and course structures

We base our data processing on several legal grounds under Australian Privacy Principles, including your consent when you sign up for services, our legitimate interests in providing quality education, and contractual necessity when delivering purchased courses.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do share data with trusted partners who help us deliver our educational services effectively. These partnerships are carefully managed to maintain your privacy.

  • Educational technology providers who host our learning management system and course delivery platform
  • Email service providers for sending course notifications, updates, and educational newsletters
  • Payment processors when you purchase courses or educational materials (they receive only necessary transaction data)
  • Analytics services to understand how students use our platform and improve course effectiveness
  • Cloud storage providers for secure data backup and platform reliability
  • Customer support tools that help us respond to your questions and technical issues

All third-party partners sign data processing agreements that require them to protect your information and use it only for specified purposes. We regularly review these partnerships to ensure they meet our privacy standards and Australian data protection requirements.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer, but we'll notify you of such changes when legally permitted.

Your Privacy Rights

Access Your Data

Request a copy of all personal information we hold about you, including your learning progress and account details.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your personal data, subject to legal retention requirements for educational records.

Limit Processing

Restrict how we use your information while maintaining access to essential course materials and services.

Data Portability

Receive your course progress and personal data in a structured format that you can use elsewhere.

Withdraw Consent

Opt out of marketing communications or other non-essential data processing activities at any time.

Data Security Measures

We implement multiple layers of security to protect your personal information and learning data.

Encryption

All data is encrypted both in transit and at rest using industry-standard protocols.

Access Controls

Strict employee access controls ensure only authorized personnel can view your information.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain protection.

Backup Systems

Secure backup systems ensure your course progress is never lost due to technical issues.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our educational services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

  • Account information is kept while your account remains active and for two years after account closure
  • Course completion records are retained for seven years to provide ongoing credential verification
  • Support communications are kept for three years to improve our customer service quality
  • Website usage data is typically deleted after 26 months unless used for longer-term research
  • Payment information is retained according to financial record-keeping requirements (seven years)

Some of our service providers operate outside Australia, particularly cloud hosting and educational technology platforms based in the United States and European Union. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

You can request early deletion of your data at any time, though we may need to retain some information for legal compliance or to provide you with ongoing access to purchased course materials.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your learning experience and improve our services. These small files help us remember your preferences and understand how you interact with our educational content.

  • Essential cookies that are necessary for basic website functionality and course access
  • Performance cookies that help us understand which course materials are most effective
  • Functionality cookies that remember your learning preferences and progress
  • Analytics cookies that provide insights into how students navigate our educational platform

You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to access some course features. We also provide cookie preference settings within your account dashboard where you can adjust non-essential tracking.

We use Google Analytics and similar tools to understand student behavior and improve our course design. These services may use cookies to track your interaction with our educational content across multiple sessions.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through email and prominently display the updates on our website.

Minor changes, such as clarifications or administrative updates, may be posted without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you continue using our services after policy changes take effect, you're accepting the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns before the changes take effect.

Privacy Questions and Concerns

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.

Email: info@pravenolythi.com

Phone: +61749332344

Mail: Ring Rd, Bundoora VIC 3083, Australia

We typically respond to privacy requests within 30 days and will work with you to resolve any concerns about your personal information.